Wholesale & Distribution

Websites for wholesalers and distributors in the GTA

A wholesale website is not a shop. Its visitor is a purchaser doing a job: confirming a part number, checking whether something is in stock, and reordering what they bought last time — usually against an account with negotiated pricing that must not be visible to anyone else. InceptiCode builds distribution and wholesale sites in Toronto and the GTA around the catalogue and the account, in that order.

Business websites from C$2,490, fixed in writing before design starts.

Get your free estimate

Three quick steps. Takes about a minute, and it goes straight to us — not to a call centre.

  1. 1 What you need
  2. 2 Your project
  3. 3 Your details
What do you need?
Tell us briefly about your business and project.

A couple of sentences is plenty — but paste as much as you like. Full requirements, a scope document or an RFP are all welcome, and nothing gets cut off.

Approximate budget optional

Only if you have one in mind. It helps us scope realistically rather than guessing.

When do you need it optional
Where should we send it?
Preferred contact method

We answer in English, French and Arabic. Tell us anyway if you would rather have another language — it tells us which one to add next.

The buying decision

How this customer actually decides

The buyer is not persuaded, they are enabled or obstructed. They already know roughly what they want, they are working from a manufacturer part number, an old invoice or a spec sheet, and they are measuring you against the friction of phoning your counter. The decision is made twice: once when a new trade customer decides whether it is worth opening an account, on evidence of range, terms and whether you carry the brands they need; and then continuously, on whether reordering is faster here than by email. Consumer e-commerce instincts actively hurt in this category — a beautiful product page for a fitting nobody browses for is wasted, while a search that fails on a manufacturer part number loses the account.

What that changes

What it means for the website

Six decisions that follow directly from how this purchase gets made, rather than from what looks good in a portfolio.

  • Search that accepts what the buyer actually types

    Manufacturer part numbers, your own SKUs, superseded numbers, OEM cross-references, and a description that does not match your catalogue’s wording. This is the single most important feature on a distribution site and the one most often left to a default keyword search that returns nothing for the most common query on the site.

  • Public catalogue, private pricing

    The catalogue should be fully indexable — it is how a new trade customer finds you at all — while contract pricing sits behind a login and is specific to the account. The two requirements are not in conflict, but resolving them badly produces the common failure: an entire catalogue hidden behind a login, invisible to search, reachable only by customers who already know you exist.

  • Account applications treated as the conversion they are

    A trade account application with business number, tax exemption status, references and terms is the real signup on a wholesale site, and it is usually a PDF to print. Made into a proper form that routes to credit for approval, it converts a materially higher share of the buyers who reached it.

  • Reordering as a first-class path

    Order history, saved lists, bulk entry by pasting a column of part numbers and quantities, and repeat-order in a couple of clicks. Most revenue on a distribution site is repeat, and the site earns its keep by being faster than emailing the rep — not by being prettier.

  • Stock and lead time stated honestly, or not at all

    Live availability where the system can support it, a plain lead-time band where it cannot, and never a green "In stock" that the warehouse cannot back. A purchaser who is let down once on availability goes back to phoning, permanently, and the site loses the account it had already won.

  • Built to be fed by the ERP, not maintained by hand

    Product data, pricing and stock belong in the system of record and should reach the site by import or integration. A catalogue maintained by hand in a CMS is accurate on the day it launches and wrong within a quarter, and the wrongness is invisible until a customer orders something that does not exist.

Common mistakes

What goes wrong on sites in this sector

Every one of these is something we have found on a live site in this industry, and every one costs enquiries that were already earned.

  • A site search that returns nothing for a manufacturer part number, which is the most common query a distribution site receives.
  • The whole catalogue behind a login, so no new trade customer can ever find the business through search.
  • A trade account application supplied as a PDF to print, sign and fax.
  • No reorder path, forcing a repeat customer through the same flow as a first-time visitor every time.
  • Stock status the warehouse cannot honour, which converts a won account back into a phone call permanently.
  • A hand-maintained catalogue that drifts out of agreement with the ERP and is never reconciled.

Evidence

The closest work we have

InceptiCode has not published a wholesale case study, and the closest genuine work is stated rather than stretched. Opti4Club is a live e-commerce build — catalogue structure, product data and a checkout that had to be right about Canadian tax and shipping — which is the same data problem at a different scale, and the custom software work here is exactly the integration discipline a catalogue fed from an ERP needs. What we have not done is a live dealer portal with contract pricing, and we would rather say so before quoting than after.

How it works

Six steps, and you know the price before step three.

The same process whatever the sector — because the thing that changes by industry is what gets built, not how the project runs.

  1. Tell us about the business

    A short call or a form. What you do, who buys from you, what you want the website to bring in. No technical questions.

  2. Strategy and scope

    InceptiCode comes back with a page-by-page plan and a fixed price. You approve it before anything is designed or built.

  3. Design

    The key pages are designed properly, with your content in them rather than a wireframe. Two rounds of revisions are built into the price.

  4. Development

    The approved design gets built — responsive, fast, with forms and tracking wired up as part of the work.

  5. Review

    A staging link goes to you, and you go through it properly. Content, links, forms, phone numbers. Anything wrong gets fixed before launch.

  6. Launch

    InceptiCode handles DNS, hosting and the cutover, submits the sitemap to Google, and confirms tracking is recording. Then we stay reachable.

FAQ

Questions from wholesale & distribution businesses

Should our prices be visible to the public?

The catalogue should be; the pricing usually should not. Almost every distributor needs the product pages indexable, because that is the only way a purchaser who does not yet know the business can find it — and hiding the catalogue behind a login is the most expensive mistake in this sector precisely because the cost is invisible. Contract pricing then sits behind the account login, per customer. A list price shown publicly with account pricing applied after login is a reasonable middle path where the trade will tolerate a published list.

Do we need full e-commerce, or is a catalogue enough?

It depends entirely on whether your customers would actually place orders themselves, and the honest answer for many distributors is that they would not at first. A catalogue with strong search, stock indication and a fast quote-request path captures most of the value and costs a fraction of a transactional build. Transactions are worth adding once you can see, in the request data, that customers are repeatedly ordering the same items — which is a measurement rather than a guess, and it is the sequence we would recommend.

Can the website use our ERP data?

Usually, and it is the difference between a catalogue that stays true and one that quietly stops being true. Most systems — whether that is a scheduled export, a database view or a documented API — can feed products, pricing and stock on a schedule the business chooses. Where an older system genuinely offers no route out, a periodic import is still far better than hand-maintenance. The part worth deciding early is which system is the source of truth for each field, because a catalogue with two sources of truth for price is a matter of time.

More answers on the FAQ page and the pricing page.

Tell us about the business.

What you do, who buys from you, and what the site has to bring in. Business websites from C$2,490. We normally reply within one business day.